Computer Help Desk
Need helpdesk support? Submit a problem ticket or contact us directly.
| Contact Info: Location: Foster 209 Phone: (802) 860-2710 HelpDesk@champlain.edu |
Hours of Operation: Monday - Friday: 8AM to 6PM - Spring & Fall semesters Monday - Friday: 9AM to 6PM - Summer semester |
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Email System POP,IMAP,and SMTP users, click HERE for information on how to set up. Champlain College Web Mail address: https://webmail.champlain.edu |
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Telephone System How to forward your incoming call to another phone (any local number, even your cell phone) or set up a conference call. Click HERE for instructions and many more features. |
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Skype and WebEX How to install Skype, click HERE How to set up WebEX, click HERE |
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How to Connect Smart Phones to Champlain Email Server Blackberry users, click HERE Blackberry Storm users, click HERE iPhone users, click HERE |
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Clearspace Manuals Clearspace Introduction (Profile, Documents, Discussions),click HERE Clearspace Advanced Topics (Groups, Projects, Blog), click HERE Questions or training, contact Manabu Kato(x6628) or training@champlain.edu |
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Access Champlain Network, Folders,and Files How to connect via VPN for Datatel, click HERE How to connect via FTP, click HERE |
Documents and Procedures:
- Windows Vista - New Features
- How to set up your wireless on campus
- Peripherals Support
- Computer Helpdesk Service Agreement
Training Videos, Audios and ScreenCasts:
- Classroom and Lab Podium/Projector Operation Instruction
- Podium/Projector Training VideoCast
Click To View - R-Click to Download
- Podium/Projector Training VideoCast
- Laptop Cart Training and Assessment
- Laptop Cart Training ScreenCast (Narrated Slides)
Click To View - R-Click to Download - Laptop Cart Training Assessment Form
R-Click to Download - Save and Return to (helpdesk@champlain.edu) - Laptop Cart Training Word Docs
- Laptop Cart Training ScreenCast (Narrated Slides)
- Office 2007 Video Demos
