Technology
Champlain College has long been a leader in teaching students how computer technology can be used to increase management effectiveness on the job. In the hospitality industry, managers can significantly improve their ability to make decisions, control costs, implement marketing initiatives, and ultimately provide superior service and value for their guests and clients.
Here's a look at some of the software application we use in the classroom, and students use in the real world.
"ALOHA" POINT-OF-SALE SYSTEM: Touch-screen customer transactions and management reports for Restaurant Operations
"SMS/Host" PROPERTY MANAGEMENT SOFTWARE: Includes Reservations, Check-In and Check-Out, Accounting & Security Functions and Marketing Applications
"EASY RMS" REVENUE MANAGEMENT SOFTWARE: A tool for maximizing hotel room rates and number of rooms sold
"COSTGUARD" RESTAURANT MANAGEMENT SOFTWARE: A complete Windows-based back-of-the-house Management Program
"DELPHI" SALES MANAGEMENT SOFTWARE: Facilitates the booking process and manages accounts, contracts and client communications
"MEETING MATRIX" FOR WINDOWS: Computer-Assisted Design program for planning Meeting & Banquet Functions
"AD-ASTRA": Integrated room scheduling software
"SCHEDULE MAKER" - For creating, modifying and analyzing employee schedules
"USFOOD.COM" ONLINE PURCHASING NETWORK: Providing a "live" purchasing experience through our partnership with US Foodservice
"COMPUTER CHEF" NUTRITIONAL ANALYSIS: Allows students to analyze nutritional components of any recipe and make desired modifications
"ON COOKING" RECIPE MANAGEMENT: A computerized extension of the Food Fundamentals course textbook
"MENU MAKER" - Advanced Menu Presentation Software
"EBSCO-Host" - Online business research database of magazine and newspaper articles
INTERNET RESOURCES FOR HOSPITALITY MANAGERS
for Marketing, Reservations, Recruiting and Decision-Making.
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