Frequently Asked Questions

Billing Information Newsletters

Please click HERE if you are a Traditional Undergraduate student for your Billing Newsletter.

Please click HERE if you are a Continuing Professional Studies or Graduate student for your Billing Newsletter.

When will my refund check or electronic fund transfer be ready?

If you would like to receive your refund check via Electronic Funds Transfer, please see our Refunds page for more information.

Each semester, students who receive financial aid that overpays their student account statement, can receive a refund check from the Enrollment Service Center after their enrollment is confirmed, usually the third Friday of the semester. Checks are available for pickup at the office at 174 Perry Hall  from 1 PM to 4:30 PM on Friday, 9:00 to 4:30 PM the next Monday and 9:00 to 3:00 PM on Tuesday. Checks not picked up will be mailed to the billing address of the student unless it is a refund to the parent on a PLUS loan overpayment. Study Abroad students must also complete enrollment verification through the International Office before a refund check can be mailed to the home address. Students enrolled in eft refunds will receive an email notification.

How do I update my address?

Addresses can be updated online at the Registrar's Office. Refund checks are mailed to the local address during the academic year.

Can I pay my bill over the phone?

No, payment can ONLY be made in the form of:

What is the mailing address to send payments for Student Accounts?

Champlain College
Student Account Office
163 South Willard Street
PO Box 670
Burlington, VT 05402-0670

How do I receive a billing statement?

Fall billing statements are available online for all students.  Bills will not be mailed.  If are the student, and would like to allow others to view and/or pay your bill online, please register them as an authorized user.  Please visit our Payment Plan page for information on how to do this.

Spring 2015 bills will be available online approximately November 6, 2014. 

When are the Pay in Full due dates?

Summer: April 11th
Fall: July 25th
Spring: November 28th

I do not feel comfortable paying my bill online. What other payment methods are available?

You can mail a check to the Student Account Office. Please indicate the student I.D. number on the check. Or you can pay in person at the Student Account Office located in Perry Hall.

Is a payment plan available?

Yes, full- time students may pay through the Tuition Management Payment Plan, TMS, offered for the full academic year (fall and spring semesters). Please visit Payment Plans or for more information.

Yes, part-time students and graduate students may pay through the online payment plan each semester through our online payment service. Please visit Payment Plans for more information

How can an undergraduate or MFA student enrolled in a full time courses waive the Student Health Insurance?

Students waive the insurance on WebAdvisor, see "FT-Decline Health Ins" to access the online waiver form. Information on this process is located on our Student Health Insurance page.

What is the Deadline for Health Insurance Waivers?

Students attending for the fall & spring semesters must waive the Student Health Insurance by August 22nd.  New students in the spring semester must waive by January 9th.

Are students who are awarded Federal Pell grants eligible for Bookstore vouchers?

Students who have been awarded a Federal Pell Grant and will have a credit balance on their account due to solely the receipt of Federal Stafford, PLUS, Pell, SEOG, or Perkins funds, are eligible to request book vouchers. These vouchers may be used at the Champlain College bookstore to purchase books and/or supplies. The College has the right to make to the final determination of the amount that is available for the student.

Eligible students who fail to take advantage of this opportunity will be deemed as opting out of this option for the semester.