What is Appreciative Inquiry?

Appreciative Inquiry turns the old idea of organizational change on its head. Instead of focusing on finding the problems, it asks stakeholders to explore questions such as:

  • What is the organization doing right?
  • What are the organization’s ideals and goals?
  • What are the employees’ dreams and future plans?
  • What was your best day at work, and what made it so great?
  • How can you have more best days?
  • If you woke up tomorrow and the organization was perfect, what would that look like?
  • How can the organization do good in the world?

A Strengths-Based Approach

Through a variety of different methods, an individual’s, organization’s or entire community’s strengths are recognized and can be capitalized on. Opportunities are identified and can be pursued. Managers, employees, customers and neighbors all feel heard and acknowledged. The result is happier employees and lower turnover, higher-performing employees, more collaboration with leadership, more creativity and a stronger community or organization.

"We live in worlds our questions create." —David L. Cooperrider