Talented professionals are often promoted into management positions on the basis of their expertise and performance in functional or technical roles. When they confront the demands of their new roles, however, they may find functional competence alone does not prepare them for the challenges of motivating people, delegating and leading teams, decision-making, resolving conflict, managing diversity and improving performance.

The Management Excellence Seminar Series delivers a set of skills that provide the support all managers need to be successful. The format is interactive and spread over a four-week period so participants can integrate sessions into their schedules without having to be away from the workplace for an extended period of time. The integration of management concepts with real workplace scenarios ensures an immediate impact.

• Gain an understanding of your own management style
• Build high performing teams
• Resolve workplace conflicts
• Coach & motivate for optimal performance
• Learn techniques to "manage up"
• Understand the legalities of the employer-employee relationship
• Make good decisions

For more information, contact Cathy Brotzman, toll-free (866) 531-9666, or in VT (802) 865-5471, cped@champlain.edu

SCHEDULE

• Day One - Discovering Your Inner Manager: Gain an understanding of your own management style and how to leverage it to be a more effective manager.
• Day Two - Developing Your Team: Build trust within your team, and engage in coaching and mentoring strategies to support your team members and improve results.
• Day Three - Managing People: Learn conflict management strategies and incorporate new tools for giving feedback; Management - A Legal Perspective: Explore workplace best practices from the perspective of an employment law attorney.
• Day Four - Your Management Toolkit: Acquire essential skills to make effective decisions, examine communication differences in the workplace, and discover how to create and sustain a culture that is welcoming of individual differences.
• Day Five - Managing Workplace Performance: Develop, set and communicate clear objectives and expectations for optimal performance; Crucial Conversations: Build the skills to successfully engage in crucial conversations within your organization when the stakes are high, opinions vary and emotions run strong; Wrap-Up: Share insights and practices and learn from others in this final wrap-up session.

(Continental breakfast at 8:00 a.m. Sessions begin at 8:30 a.m. and include a working lunch. Sessions conclude at 4:30 p.m.)