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Champ Support operates a rental house of various media production equipment that is available at no charge to Champlain students, faculty and staff. Various levels of video cameras, still cameras, lighting kits, tripods, audio equipment, and more are available to rent (some items require training and other clearances to access). You may read our rental policies and make a reservation online. For specific questions about what is available, or for assistance with arranging access for your class, please contact Champ Support at (802) 860-2710 or firstname.lastname@example.org.
Freshmen and sophomores can rent equipment for up to three days. Juniors and seniors can rent for up to five days.
Students may request ID card swipe access to these locations through this online form.
Contact Amy St. Louis with questions about the form.
Click here to go to the EMS system where you can request audio/video services for your campus event (microphones & PA systems, LCD projectors with laptops and screens, etc.).
If you are requesting services for an event you did not personally book in EMS (such as a class scheduled by the registrar), and/or you would like to discuss what technology may be appropriate for your needs, you may contact us for assistance (802-860-2710, email@example.com).
PLEASE NOTE: We ask for advance notice of at least one week for AV support requests in order to schedule the appropriate staffing (particularly for events outside our standard business hours). For questions specific to using the EMS system you may contact the Conference and Events Center (802-651-5957).
Call us at (802) 860-2710 (or x2710 from any campus phone) during our business hours and we will dispatch help immediately. If the issue is not critical you can also report it by e-mailing firstname.lastname@example.org to open a service ticket.
Absolutely! We typically offer drop-in trainings in late August, or you may contact us at (802) 860-2710 or email@example.com at any time to schedule a one-on-one session.
If your technical issue is an emergency please call us during our business hours at (802) 860-2710 (or x2710 from any campus phone) and we will dispatch help immediately. If the issue is not critical you can also report it by e-mailing firstname.lastname@example.org, or opening a ServiceDesk ticket (click here for instructions).
Visit the Champ Support Wiki for information and tutorials.
Click here for a pdf tutorial on how to activate your account at welcome.champlain.edu.
If you get locked out, the account will automatically unlock in thirty minutes. Contact Champ Support for further assistance.
If you've forgotten your password you can contact Champ Support with your Champlain ID number to request to have it reset.
Blackberry, Blackberry Storm, and IPhone users, visit our tutorial for instructions. Otherwise, contact the Helpdesk for assistance.
The Higher Education Opportunity Act blocks peer to peer sharing in colleges, making it illegal to torrent on campus. However, Linux distributions have been white listed and are legal to download.
Contact the Helpdesk at (802) 860-2710, email@example.com, or stop by our office in Rowell Annex.