Learning Outcomes

Upon completion, graduates with a MS Degree in Health Care Administration from Champlain should be able to:

  • Explain and compare the organizational elements and structure, delivery modalities, barriers to system and process improvement, (including past, current and future information technology processes) for US and global healthcare systems and, using existing and proposed system designs, and innovative and design thinking, conceptualize more effective systems.

  • Analyze the structure and interdependence of healthcare system elements and issues using critical thinking and data analytics to formulate innovative system designs that improve healthcare delivery, and identify or develop innovative, qualitative and quantitative analytical methods to measure outcomes.

  • Exhibit and nurture, through action and affect, the attributes that facilitate effective teamwork, including those that create cross-functionality and innovation and design-thinking, and are manifestations of internet-based and other technology-enabled collaboration.

  • Maintain accurate financial records, prepare budgets, analyze variance and assess financial opportunities and risks, making recommendations for action based upon organizational goals, data visualization and management techniques, and GAAP metrics.  Apply the methodologies used in healthcare finance and reimbursement processes to evaluate and execute decisions regarding optimal organizational and system direction.

  • Use economic and data analysis tools to measure return on investment of change projects (including information technology systems, quality and process improvement systems), and evaluate proposed options for short and long term changes in service lines, capital expansion,  talent management, and other issues facing healthcare organizations in a manner that exhibits innovation and design thinking.

  • Perform ongoing critical self-reflection from academic and work-based learning experiences, articulate the personal learning and growth that has resulted from those experiences, and integrate this into action plans for future professional growth, in support of the advancement of healthcare systems.

  • Create policy and processes, and execute decisions in compliance with the legal, regulatory and ethical considerations inherent in managing healthcare systems and organizations, with particular attention to information technology processes and structure and how these considerations impact all aspects of healthcare delivery.

  • Integrate concepts of ethics, privacy, law and regulation to achieve optimal organizational effectiveness while adhering to personal and professional values in all elements of healthcare delivery.

  • Develop innovative solutions to strategic, tactical and operational issues in managing healthcare systems and associated information technology through the combined use of information, data analytics, organizational knowledge, talent management, and critical and design thinking.

  • Create innovative, comprehensive and usable data-driven action plans that are based on the attainment of measurable results, clear trails of accountability and all appropriate risk assessment.

  • Identify barriers to continuous improvement processes and using a variety of tools, design and build innovative systems for measurement, analysis and accountability as they apply to healthcare settings.

  • Use oral and written communication skills to meet the needs of various audiences.  Use and integrate appropriate technology and software skills to develop informative, explanatory, and persuasive presentations to a variety of audiences.

  • Use team, talent management, and organizational skills, supervision, and coaching techniques to effectively lead across organization, department, and work group units to meet diverse stakeholder and organizational goals in a variety of healthcare environments.

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