Learning Outcomes

Upon completion, graduates with a MS Degree in Health Care Administration from Champlain should be able to:

  • Explain and compare the organizational elements and structure, delivery modalities, barriers to system and process improvement, (including past, current and future information technology processes) for US and global healthcare systems and, using existing and proposed system designs, conceptualize more effective systems.
  • Analyze the structure and interdependence of healthcare system elements and issues using critical thinking to formulate innovative system designs that improve healthcare delivery.
  • Exhibit and nurture, through action and affect, the attributes that facilitate effective teamwork, including those that create cross-functionality, and are manifestations of internet-based collaboration.  Demonstrate the effective use of desktop software applications to achieve team collaboration.
  • Maintain accurate financial records, prepare budgets, analyze variance and assess financial opportunities and risks, making recommendations for action based upon organizational goals and GAAP metrics.  Apply the methodologies used in healthcare finance and reimbursement processes to evaluate and execute decisions regarding optimal organizational and system direction.
  • Use economic analysis tools to measure return on investment of change projects (including information technology systems, quality and process improvement systems), and evaluate proposed options for short and long term changes in service lines, capital expansion,  talent management, and other issues facing healthcare organizations .
  • Perform ongoing critical self-reflection from academic and work-based learning experiences, articulate the personal learning and growth that has resulted from those experiences, and integrate this into action plans for future professional growth, in support of the advancement of healthcare systems.
  • Create policy and processes, and execute decisions in compliance with the legal, regulatory and ethical considerations inherent in managing healthcare systems and organizations, with particular attention to information technology processes and structure and how these considerations impact all aspects of healthcare delivery.
  • Integrate concepts of ethics, privacy, law and regulation to achieve optimal organizational effectiveness while adhering to personal and professional values in all elements of health IT and healthcare delivery.
  • Develop innovative solutions to strategic, tactical and operational issues in managing healthcare systems and associated information technology through the combined use of information, organizational knowledge, talent management, and critical thinking.
  • Create comprehensive and useable data-driven action plans that are based on the attainment of measurable results, clear trails of accountability and all appropriate risk assessment.
  • Identify barriers to continuous improvement processes and using a variety of tools, design and build systems for measurement, analysis and accountability as they apply to healthcare settings.
  • Use oral and written communication skills to meet the needs of various audiences.  Use and integrate appropriate technology and software skills to develop informative, explanatory, and persuasive presentations to a variety of audiences.
  • Use team, talent management, and organizational skills, supervision, and coaching techniques to effectively lead across organization, department, and work group units to meet diverse stakeholder and organizational goals in a variety of healthcare environments.

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