Learning Outcomes

(No longer enrolling new students)

MS in Mediation & Applied Conflict Studies graduates will be able to:


  • Use mediation and conflict engagement skills and tools with fluidity and proficiency.
  • Generate professional conflict engagement documentation and writing.


  • Attend effectively to own emotional response during mediation and other conflict engagement processes.
  • Generate balanced, critical self-assessments of their performance in any given conflict intervention. Self-assessment should include strengths and weaknesses, as well as the rationale behind the choices made during the intervention.
  • Synthesize a personally relevant and professionally appropriate set of ethical standards to guide your intervention work.
  • Use “self as instrument.” Individual is authentic, genuine and able to gain trust of parties while mindful of mediation structure and tools.


  • Develop a coherent and disciplined analysis of a conflict, and develop an intervention plan for working with the key stakeholders, issues and dynamics identified in the analysis.
  • Describe and conduct a thorough literature review, including information and use of primary sources and Internet-based sources.
  • Compare and contrast the differences in approaches used by various conflict interveners and assess the appropriateness of their applications in various settings.
  • Understand and design for the way cultural issues may impact a conflict intervention.


  • Create an effective structure for a particular conflict.