truED Financial Terms & Conditions

truED is unique and is not like the traditional higher education model with which most of us are familiar. Therefore, it is extremely important that you understand what you are agreeing to when you decide to subscribe to Champlain College’s truED program. Upon application to a degree or certificate program, or prior to enrollment in a course(s) as a non-degree student, you will be asked to accept the terms and conditions outlined below. Your electronic signature serves as confirmation that you have read and you accept the truED terms and conditions.

NOTE: Other Champlain College programs have different Terms & Conditions which do not apply to the truED program.

Initial truED subscription enrollment can only be approved and finalized when the truED Financial Terms and Conditions are acknowledged by the student at the time of enrollment.

Some organizations have established pre-payment agreements with Champlain College for an allotted amount per employee as determined by their employer. In these cases, funds will be applied monthly to pay the truED subscription for each approved student until the funds are fully withdrawn. Students who continue to enroll in courses beyond the allotted tuition pre-payment, or do not otherwise stop-out of truED membership, will be responsible for making the ongoing monthly subscription payments and the following terms and conditions will apply.

Payment Arrangements and Responsibilities

  • Monthly bills are issued on the 1st of every month and payments are due on the 15th of every month. All students must enroll in one of the truED payment plan options. Payments are made either through electronic fund transfer (EFT) from a checking or savings account or using a credit/debit card.
    • Enrolling in the EFT plan allows you to enter your account information once, and it will be rolled over automatically from month to month to cover your subscription costs. Electronic funds transfers (EFT/ACH) are scheduled to occur automatically on the 15th of each month. Students will receive an email notification in their Champlain College email accounts a few days prior to the 15th and another email once the transaction is processed.
    • Enrolling in the credit/debit card plan is not automatic. Your credit or debit card information will be saved in the system but you will need to log-in to your account each month and authorize payment. You will receive an email each month as a reminder to log-in to this system and pay your bill. You will also receive an email confirmation after the transaction occurs.
    • Credit and debit card transactions are subject to a 2.75% convenience fee. Champlain College does not charge fees for checking/savings (EFT/ACH) authorized withdrawal transactions (though banks may charge fees).
  • Students receiving tuition assistance through their employer are responsible for any balance beyond what their employer pays.
  • Students receiving Federal or state financial aid are responsible for paying their monthly tuition. See the Financial Aid section below for more details.
  • Payments not received by the 15th of the month will incur a late fee of $25.
  • Withdrawal from a course does not mean withdrawal from the truED program. If a student wishes to stop out of the truED program, they must notify their academic advisor in writing 30 days in advance of the stop out date even if he/she has already provided written notification of withdrawal from a course(s). Billing will continue until written notification has been received by student accounts from your advisor. truED payments are non-refundable.
  • Students whose payments are past due by two (2) months are at risk of their subscription being terminated and course attendance withdrawn/blocked.

Subscription Levels and Course Allocation

  • Students may only register for the number and types of courses per term and semester that their subscription level allows.
  • Changes to subscription levels can only occur before a class starts and before the billing for that class has begun. Once the class has started and the billing invoice has been issued, students must wait until the end of the term to change levels.
  • Each truED subscription level has a specific number of courses per term and semester (each semester has two terms). Once a course has started, even if a student withdraws, it is calculated against the specified number of courses for that subscription level. Therefore, if a student is enrolled in the Basic subscription level they are allotted 2 courses a semester (1 each term), if they withdraw from their course in the first term they cannot then take two courses in term 2.
  • Students who begin their truED subscription during term 2 of any semester pay the stated tuition for the level they have selected and take the allotted number of courses for that term, not the total courses for the semester. For example, if a student subscribes to the Prime subscription and starts in October, they pay $400 a month and take two courses that term.
  • New enrollees at the “Plus” subscription level are allowed to change tiers only at the beginning of each full semester since the credits carried may vary between terms. Changes in subscription level are permitted prior to the start of each semester as follows: April 1 (Summer), August 1 (Fall), December 1 (Spring).

Financial Aid

  • Students are eligible to apply for federal financial aid if they are enrolled in a degree program.
  • Because truED is a monthly subscription rather than a traditional tuition model, the amount of financial aid granted may be more than the student’s balance at the time of disbursement. Any financial aid disbursed to Champlain College in excess of the student’s balance at the time of disbursement will be refunded to the student following confirmation that the student is attending their courses for the semester.
  • Students receiving Federal, state or other financial aid, are responsible for paying their monthly tuition. Champlain College can only apply financial aid awards to the current balances, not the full term balance that will be billed. Students are responsible for paying their monthly payments after aid has been disbursed. It is recommended that students set aside the remaining financial aid funds in a bank account and set up their automatic monthly payment from that account.
  • Payments not received by the 15th of the month will incur a late fee of $25.
  • Students who are receiving financial aid but withdraw from a course may be subject to recalculation of their financial aid, as required by federal regulations. This may result in re-payment due from the student. For more information on the Federal Return of Title IV funds requirement, please refer to Champlain College’s online catalog.


  • Students may cancel their truED subscription by providing written notice to their academic advisor at least 30 days in advance of the next billing cycle. For example, since bills are run a month in advance, in order to avoid billing for November enrollment, notice must be received in writing before October 1. Students are responsible for all current bills on their account.
  • With a truED subscription, monthly payments are based upon the subscription level you choose and are not directly tied to a course. If you withdraw from a course, you are still subscribed to the truED subscription program and responsible for consistent automatic monthly subscription payments until you cancel your subscription by contacting your academic advisor 30 days in advance of the next billing cycle. You are liable for all monthly invoices billed up to the date of cancellation.
  • truED payments are non-refundable.

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Questions regarding authorization may be directed to the Enrollment Service Center at (802) 860-2777.