Library Service Continuity FAQs & Fall 2020 Teaching Resources

Note: Information will continue to be added to this page throughout the semester. The content below is subject to change.

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Like all academic buildings, you will need your ID to enter the library. You do not need to reserve a time slot. You can come into the library anytime during our opening hours.

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Yes! We are continuing our Contactless Checkout service this fall. To allow for varying weather, the contactless checkout station is right inside the first set of doors at the library's main entrance. Detailed instructions can be found on our Contactless Pickup page.

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Yes, you will find materials on our Digital Course Reserves guide, which is also linked on the library's homepage.

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Yes! We still have printers on every floor, and have made adjustments to allow for physical distancing. You can still upload your items to print using PaperCut.

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The Library Reference Team is here to help you with research this semester. All research appointments will be conducted virtually. You have several options of connecting with a librarian, such as online chat, email, or Google Hangout. Go to our Get Help page for more information on how to reach us.

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Items can be returned in the outdoor bookdrop in the MIC parking lot at any time. During library hours, items can also be returned in the indoor bookdrop directly inside the main entrance. Please do not return items to library staff.  If you are off campus and unable to return an item in person, contact

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Study rooms are available this fall with limited occupancy. The rooms can accommodate 1 or 2 people, depending on the size of the room.  Reservations are due at least 4 hours in advance. Reserve a study room.

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Special Collections is open to Champlain College faculty, staff, and students for limited in-person research by appointment only. Special Collections Director Erica Donnis is also available for remote consultations. Contact Erica at

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To help the library coordinate its responses and get you an answer promptly, please contact

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Library Teaching Resources for Fall 2020

The library is here to support you in preparation for your Fall Flex-Hybrid course design. Below you will find details on a number of different library services and resources. For any questions not answered here, or for additional assistance in any of these areas, please reach out to

Streaming Video Resources

As you prepare your course content, consider using one of our streaming video platforms. If you need help locating films on a topic or navigating the vendor's sites, please send an email to

  • AVON (Academic Video Online): A subscription service that allows for immediate viewing of all films in its collection. Academic Video Online features documentaries, films, demonstrations and more spanning the widest range of subject areas including anthropology, business, counseling, film, health, history, music, and more. AVON easily allows you to copy a permalink or embed code for each of its films.

  • Films on Demand - Business and Economics: A subscription service that allows for immediate viewing of all films in its collection. This collection features nearly 2,000 videos on topics of business education, technology, economics, ethics, law, finance, marketing, and management. The videos are from producers including ABCNews, PBS, TED, Frontline, and the History Channel. Films on Demand easily allows you to copy a permalink or embed code for each of its films. 

  • GDC Vault: A collection of in-depth design, technical, and inspirational talks and slidedecks from the influencers of the game development industry, taken from over 20 years of the worldwide Game Developers Conference. Contains over 12,000 videos, audio files and synced presentations from speakers and panels.

  • Kanopy Streaming Video: This streaming video service requires faculty to request films that the library does not currently have a license for. This can be done directly on the Kanopy website. Kanopy includes videos sourced from leading producers around the world including BBC, PBS, A&E, and the Criterion Collection. Kanopy easily allows you to copy a permalink or embed code for each of its films. 

  • O'Reilly Books (previously Safari Tech Books): O'Reilly is a premier technology ebook and instructional video collection covering topics ranging from programming, IT networking, project management, graphic design, and business strategy. The content includes code snippets, certification preparation materials, practice exercises, training videos, and much more.
  • Prendismo: A subscription service that allows for immediate viewing of all films in its collection. Offers video clips from experts broken into 200 topics, specifically focused on business, leadership, and entrepreneurship.

  • Skillsoft Books (formerly Books 24x7): Provides full access to the complete, unabridged content of more than 20,000+ online books and 40,000+ streaming videos for business operations, graphic designers, IT professionals, web designers, and developers.

Physical Course Reserves

We plan to provide access to physical course reserves at the library for the Fall 2020 semester.  We will follow all recommended best practices, including a period of quarantine after items are returned, which will significantly limit access. For this reason, and to provide equitable access to students who are not learning on campus, we recommend that you utilize our digital reserves option wherever possible. Any questions about course reserves can be directed to

Electronic Course Reserves/eBooks

Need assistance obtaining an ebook or a book chapter for a class? Budget limitations and publisher's restrictions on library ebook formats can hinder availability of certain electronic texts, but the library can assist Faculty in providing course materials that will support their flex-hybrid teaching in order to avoid students incurring extra costs. Unfortunately, the library is not able to replace course materials that students would normally be expected to purchase. 

If you need less than 10% of a text digitized

If a text is owned by the library or by the faculty and the use falls under Fair Use copyright guidelines, the library can legally digitize up to 10% or 1 chapter of the text, whichever is less. We will make these available as password-protected electronic course reserves. The library is currently working with Ted Winokur on an electronic course reserve policy. 

If you need more than 10% of a text digitized

The library can potentially assist by obtaining pay-per-use copyright permissions, purchasing an electronic copy of the text for the library's collection, or assisting faculty in finding alternative resources:

  • Obtaining pay-per-use copyright permissions involves seeking and paying for copyrights permissions to digitize texts that exceed the 10% that we could digitize under Fair Use. This initiative is possible due to a limited amount of institutional monetary support through COVID-19 emergency funding.
  • Purchasing an electronic copy for the library's collection may be possible, but not all texts are available in e-book format for purchase by academic libraries. We are especially limited in options to purchase electronic textbooks. 
  • Alternative Resources: The librarians can assist Faculty in obtaining alternative texts that the library already owns or that are available as Open Educational Resources.

Open Access/Open Education Resources

Open Education Resources (OER) are materials created by faculty members, instructional designers, or subject matters experts that are free for faculty around the world to use in their own course delivery. Open Textbooks refer to freely available, high-quality books available online. Open Courseware refers to other instructional materials, such as modules or assignments, that can be included with a Canvas course shell. To learn more about Open Education Resources and explore assigning an Open Textbook in your course or implementing Open Courseware when designing an online learning environment, please visit our OER support guide.

Library & Information Literacy Instruction

Champlain College librarians are experienced both with providing live library instruction in online learning environments and in designing information literacy assignments and activities suitable for remote instruction. If you would like to schedule library instruction or explore activity design options, please contact Also, consider incorporating a relevant library video tutorial or subject research guide into your Canvas course shell. 

Special Collections

Due to the small size of the reading room, in-person class visits have been suspended for the time being. With advance notice, we can collaborate with you to develop virtual instructional sessions for your classes. 

We have some capability to send patrons pdf copies of printed collections items that are already imaged. We may also be able to scan some materials that are not yet digitized and add them to the Special Collections online catalog so they are available for remote viewing. Requests will be considered on a case by case basis. Please contact with any Special Collections-related requests.

Reference/Research Support

We are still offering students and employees research support on our regular schedule. We are regularly available by webchat or email ( and can be available (by appointment) via Google Meets or over the phone. For more information and service hours, visit the Get Help section of our website.