Library Service Continuity FAQs & Teaching Resources 2020-2021

Note: Information will continue to be added to this page throughout the academic year. The content below is subject to change.

Expand All
Collapse All

The library building is open for the summer. Go to the library hours page on our website to see our complete summer hours.

Link to this FAQ

Traditional students and employees can visit the library any time that the building is open. Like all academic buildings, you will need your ID to enter the library. You do not need to reserve a time slot.

Link to this FAQ

We are continuing our Contactless Checkout service. Detailed instructions can be found on our Contactless Checkout page.

During this period of remote instruction, we are temporarily offering a lending by mail service to traditional students, faculty, and staff who would normally have access to the library's physical collections. This service will be available from November 30th, 2020 to May 7th, 2021. Email requests and queries to

Link to this FAQ

Most library course reserves are now available electronically. You will find materials on our Digital Course Reserves guide, which is also linked on the library's homepage.

Physical course reserves are available at times when the library building is open to traditional undergraduate students.

Link to this FAQ

Yes! Printers are available anytime the library is open. We still have printers on every floor, and have made adjustments to allow for physical distancing. You can still upload your items to print using PaperCut.

Link to this FAQ

The Library Reference Team is here to help you with research this semester. All research appointments will be conducted virtually. You have several options of connecting with a librarian, such as online chat, email, or Google Meet. Go to our Get Help page for more information on how to reach us.

Link to this FAQ

Items can be returned in the outdoor bookdrop in the MIC parking lot at any time. During library hours, items can also be returned in the indoor bookdrop directly inside the main entrance. If you are off campus and unable to return an item in person, contact

Link to this FAQ

Study rooms are available this fall with limited occupancy. The rooms can accommodate 1 or 2 people, depending on the size of the room.  Reservations are due at least 4 hours in advance. Reserve a study room.

Link to this FAQ

Special Collections is open to Champlain College faculty, staff, and students for limited in-person research by appointment only. Special Collections Director Erica Donnis is also available for remote consultations. Contact Erica at

Link to this FAQ

To help the library coordinate its responses and get you an answer promptly, please contact

Link to this FAQ

Library Teaching Resources

The library is here to help connect Faculty to the academic resources (e.g., streaming video, e-books, and digitization services) needed for Spring 2021 flex-hybrid instruction. Faculty are encouraged to book an appointment with the library for resource request support. These appointments are designed to give individualized assistance in navigating the available options for acquiring resources. It can be a complicated and confusing process, and the library is here to make that process as smooth as possible. Book appointments by clicking this link, which is also available in the Ask a Librarian box on the homepage of the library website. 

Streaming Video Resources

As you prepare your course content, consider using one of our streaming video platforms. If you need help locating films on a topic or navigating the vendor's sites, please send an email to

  • AVON (Academic Video Online): A subscription service that allows for immediate viewing of all films in its collection. Academic Video Online features more than 60,000 documentaries, major feature films, demonstrations, and more spanning the widest range of subject areas including anthropology, business, counseling, film, health, history, music, and more. AVON easily allows you to copy a permalink or embed code for each of its films.

  • Films on Demand - Business and Economics: A subscription service that allows for immediate viewing of all films in its collection. This collection features nearly 2,000 videos on topics of business education, technology, economics, ethics, law, finance, marketing, and management. The videos are from producers including ABCNews, PBS, TED, Frontline, and the History Channel. Films on Demand easily allows you to copy a permalink or embed code for each of its films. 

  • GDC Vault: A collection of in-depth design, technical, and inspirational talks and slide decks from the influencers of the game development industry, taken from over 20 years of the worldwide Game Developers Conference. Contains over 12,000 videos, audio files, and synced presentations from speakers and panels.

  • Kanopy Streaming Video: This streaming video service requires faculty to request films for a 1-year rental license. This can be done directly on the Kanopy website. In addition to requesting films, you can find films that have already been licensed are browsable at this link Kanopy includes videos sourced from leading producers around the world including BBC, PBS, A&E, and the Criterion Collection. Kanopy easily allows you to copy a permalink or embed code for each of its films.

  • O'Reilly Books (previously Safari Tech Books): O'Reilly is a premier technology ebook and instructional video collection covering topics ranging from programming, IT networking, project management, graphic design, and business strategy. The content includes code snippets, certification preparation materials, practice exercises, training videos, and much more.
  • Prendismo: A subscription service that allows for immediate viewing of all films in its collection. Offers video clips from experts broken into 200 topics, specifically focused on business, leadership, and entrepreneurship.

  • Skillsoft Books (formerly Books 24x7): Provides full access to the complete, unabridged content of more than 20,000+ online books and 40,000+ streaming videos for business operations, graphic designers, IT professionals, web designers, and developers.

  • Swank: This is a small collection. All titles in this collection have been previously requested by faculty members and have a 1-year rental license. Swank easily allows you to copy a permalink or embed code for each film in this collection. 

Physical Course Reserves

Physical course reserves are now available to on-campus students for in-library use only. Because remote students are unable to access these materials, we recommend that you utilize our digital reserves option whenever possible. To put materials on course reserves, please click here. Any questions about course reserves can be directed to

Electronic Course Reserves/eBooks

Need assistance obtaining an ebook or a book chapter for a class? Budget limitations and publisher's restrictions on library ebook formats can hinder the availability of certain electronic texts, but the library can assist you in providing course materials that will support your flex-hybrid teaching in order to avoid students incurring extra costs. Excerpts of texts can be placed on digital course reserve. These materials will be available to students on the library website for the current semester. Requests must be in compliance with fair use and copyright law. Unfortunately, the library is not able to replace course materials that students would normally be expected to purchase. To put materials on course reserves, please click here. Any questions about course reserves can be directed to

Open Access/Open Education Resources

Open Education Resources (OER) are materials created by faculty members, instructional designers, or subject matter experts that are free for faculty around the world to use in their own course delivery. Open Textbooks refer to freely available, high-quality books available online. Open Courseware refers to other instructional materials, such as modules or assignments, that can be included with a Canvas course shell. To learn more about Open Education Resources and explore assigning an Open Textbook in your course or implementing Open Courseware when designing an online learning environment, please visit our OER support guide.

Library & Information Literacy Instruction

Champlain College librarians are experienced both with providing live library instruction in online learning environments and in designing information literacy assignments and activities suitable for remote instruction. If you would like to schedule library instruction or explore activity design options, please contact or Also, consider incorporating a relevant library video tutorial or subject research guide into your Canvas course shell. 

Special Collections

Due to the small size of the reading room, in-person class visits have been suspended for the time being. With advance notice, we can collaborate with you to develop virtual instructional sessions for your classes. 

We have some capability to send patrons pdf copies of printed collections items that are already imaged. We may also be able to scan some materials that are not yet digitized and add them to the Special Collections online catalog so they are available for remote viewing. Requests will be considered on a case by case basis. Please contact with any Special Collections-related requests.

Reference/Research Support

We are still offering students and employees research support on our regular schedule. We are available by webchat or email ( and can be available (by appointment) via Google Meet or over the phone. For more information and service hours, visit the Get Help section of our website.