The Compass Student Services team is here to assist students with admissions, financial aid, enrollment, and billing inquiries.
Students who receive financial aid in excess of their bill will be issued a refund check in September and/or February. The refund will only be issued after the funds have been received by the College and the student's enrollment has been confirmed, usually the third Friday after semester classes begin. Students are encouraged to enroll in Electronic Funds Transfer to have the refund sent directly to your bank account. Electronic refunds are processed weekly and paper checks are issued alternate Fridays to support sustainability initiatives and efficiencies at Champlain College.
Proceeds from parent loans that exceed the cost of tuition, dorm, meals and other fees, will be refunded to the parent borrower. All other proceeds will be issued to the student. A refund check will not be issued for accounts with payment plans for Tuition Management Systems or sponsored billing since these plans represent outstanding balances.
Photo Identification is required to release a refund check.
Checks not picked up by Tuesday will be mailed to the billing address of the student. Please verify and update your address as necessary through the Web Advisor portal.
To enroll in Electronic Funds Transfer: Please log into WebAdvisor and click the "Students" menu and enter your banking information via the sub-menu, "e-Checks". Once enrolled you will receive an email with information about the amount and date of the refund, whenever one is issued to you. If you have questions or concerns about this process, please contact firstname.lastname@example.org or call (802) 860-2777.
*Study Abroad students must also complete enrollment verification through Champlain College's International Office before a refund check can be mailed to the home address.