Canvas Support

Please visit the Center for Learning and Teaching for information about the services we provide.

Our site features a searchable knowledge base with Canvas tutorials and user guides.

Need Technical Canvas Support?

Champlain College offers 24/7 Canvas technical support for students and faculty. To access, click on the "Help" icon located in the left-hand navigation within Canvas. You can also visit the Canvas Community Site to view tutorials, find answers to commonly asked questions, and submit feedback. 

If your question or issue is not related to Canvas, please contact Champlain College Support Services for assistance.

Academic Continuity Requirements

As part of the College's Academic Continuity requirements, all on-campus faculty must prepare their Canvas course shells prior to the start of each semester to facilitate the transition to online teaching should an extended physical campus closure occur. All faculty must:

  1. Upload the course syllabus. NOTE: This is how the College will now collect and store your syllabi.

  2. Engage with each class in at least one virtual activity during the first two weeks of the semester. Many instructors choose to use an online discussion forum.

  3. Be prepared to contact all students and continue the class in an online environment. We suggest posting a course announcement as part of your initial activity.

Contact Us

  • Phone: 802-383-6655
  • Email:
  • Website:
  • Location: Miller Information Commons, 2nd floor, Suite 211
  • Office Hours: 8:00 am to 5:00 pm, Monday - Friday.