Services
View the services we offer relating to your computer and audio/visual needs, and request service from Champ Support or another team.
Champ Support
Champ Support is Champlain College’s Help Desk. Stop in or submit a help desk ticket for assistance with your technology questions.
Submit a TicketServices
-
Accounts & Access
Information that helps you to gain access to the systems you need to succeed.
- Account & Access Management
- Services, Applications & Websites
-
Computers, Printers & Mobile Devices
Information on managed computer systems, available software, printers, hardware, and mobile devices.
- Computer & Software Support
- Hardware request
- Printing
-
Communications & Collaboration
Information on email systems for faculty, staff, and students as well as collaboration tools available.
- Email Support
- Telephone Support
- Video Meeting Support
- Zoom/Google Meet license request
-
Network & Connectivity
Assistance with network access, connectivity, server and storage management, data recovery, and other related needs.
-
Software & Applications
Support for software and applications including Adobe, Colleague, Oracle, ImageNow, WebAdvisor and others.
-
Media Services
Our Media Services team provides on-site assistance and support with media-equipped classrooms/labs and non-academic meeting spaces as well as training.
-
Teaching & Learning
Information on systems specific to the needs of the classrooms, faculty, and students including Canvas learning management system.
Additionally, check out the Center for Learning & Teaching.
Production Equipment Rental House
The Rental House at Durick Hall serves the Champlain educational community by renting media production equipment and resources to students, faculty and staff free of charge.
Visit the Production Equipment Rental House SiteInformation Systems
Location
Office Hours
Tuesday 8 AM – 10 PM
Wednesday 8 AM – 10 PM
Thursday 8 AM – 6 PM
Friday 8 AM – 6 PM
Saturday 2 PM – 10 PM
Sunday 2 PM – 10 PM