Get Help

Champlain College Library offers research assistance through online guides and videos as well as through direct contact with members of the Reference team. Librarians and other members of the Reference team are available to help you with your research project, assist with navigating library resources, and provide guidance on how to cite your sources. Watch the video below to learn more about the best times to contact Champlain College Library for research help.

Video: When to Contact Champlain College Librarians

When is the best time to contact a reference librarian?

E-mail:

referencedesk@champlain.edu

Chat/IM:

During the summer a member of the Reference team is typically available via chat and/or via email Monday through Friday from 10am - 5pm Eastern Time.

Google Hangouts:

Librarians and other Reference team members are also available to help you with your research via Google Hangouts appointments, which you can schedule online.

During the summer we are scheduling limited appointment hours but are happy to accommodate appointments outside of those hours with sufficient advance notice. If you need to meet at a time not currently available through the scheduler, email referencedesk@champlain.edu to arrange a different time.