Questions? We Can Help.
Compass Student Services
Call/Text: 802.992.1474
compass@champlain.edu
Via phone, email and text:
M-F - 9:00AM-4:30PM
Your Champlain ID serves as your student ID, meal plan card, residence hall key, and even a debit card at certain on- and off-campus locations.
Take a color picture that you are pleased with. Think of this as a DMV photo that you get to approve before it is printed on your ID for the next four years! You do need to be directly facing the camera. The image should be cropped to a square with your face, shoulders and chest centered. Leave plenty of space around the sides and top in case we need to crop! Solid backgrounds are required. It must be identifiably "you" or it will be rejected. Be sure to save the file as a .jpg.
Follow these steps to upload your photo:
We are happy to allow you to change your ID photo at any time. Please be aware that there is a $20 fee to get an ID printed with your updated photo. You will need to visit Compass Student Services to pay the fee and pick up your new ID.
Take a color picture that you are pleased with. Think of this as a DMV photo that you get to approve before it is printed on your ID for the next four years! You do need to be directly facing the camera. The image should be cropped to a square with your face, shoulders and chest centered. Leave plenty of space around the sides and top in case we need to crop! Solid backgrounds are required. It must be identifiably "you" or it will be rejected. Be sure to save the file as a .jpg. If you want, you can come by the Compass office and we can take it for you!
Follow these steps to upload your photo:
If you have questions, please contact Compass Student Services at 802.992.1474 or compass@champlain.edu. The office is open Monday-Friday, 9:00 AM to 4:30 PM at Perry Hall, Room 174.
Link to this FAQPlease verify that your address on file is correct. Log into Self Service. Click on your username at the top right, then "user profile." You can view and edit your address as needed.
Once your photo has been uploaded, we will print and mail your ID to the address on file. Please reach out to us with any questions by emailing compass@champlain.edu or calling or texting 802-992-1474.
Link to this FAQNow that you've created an account with WebCard, all you have to do is login to access the following services.
Note: If you created a WebCard account to upload a photo for your Champlain ID Card, you already completed these initial steps. To make a Cash Card Deposit, please see 'Making Deposits to Cash Card & Flex.'
To set up access to your Champlain Cash Card account:
Go to: https://webcard.champlain.edu/student/login.php
If you have questions, please contact Compass Student Services at 802.992.1474 or compass@champlain.edu. The office is open Monday-Friday, 9:00 AM to 4:30 PM at Perry Hall, Room 174.
Link to this FAQLogin to WebCard to check for Cash Card, Retail Flex, Commuter and Employee Meal Plan balances after initially activating your account online.
Link to this FAQAdd funds to a Cash Card or Flex account by visiting our deposit page.
A $20 minimum deposit is required and the maximum deposit is $500 per day.
Flex is non-refundable and expires at the end of the academic year.
Cash Card is refundable when a student/employee departs from Champlain College (less a $10 processing fee).
You may deposit funds securely online to your Cash Card or Retail Flex account 24 hours a day; please allow one business day for web deposits to be updated to your account. Deposits on Fridays will be updated by Monday evening.
You may log in to your Champlain Cash Card account to check for Cash Card, Retail Flex, and Commuter or Employee Meal Plan Balances. To purchase an Employee Dining Plan, visit Compass Student Services or learn more here.
You may make cash deposits only using the self-service kiosk located on the fitness center level of IDX 6:30 AM - 12:00 AM Monday - Friday and 11:00 AM - 12:00 AM. Saturday & Sunday. An ATM is located on the campus store level of CCM.
You may make deposits using cash, check, or credit/debit in person at Compass Student Services 9:00 AM - 5:00 PM Monday - Friday.
Link to this FAQWant to know where your money went? View your transaction history by clicking "Spending History" in the left hand menu. You can select a date range and view your transactions for those dates. You can view all transactions across all accounts by selecting "All Plans" from the "Accounts" drop down menu, or select a specific account.
Link to this FAQWant to know when your account balance is low? You can do this and more by turning on notifications at the bottom of the left hand menu. You can add a cell phone number for texts and/or an email address to receive notifications. Once you have added your contact information, you'll turn on the notifications you would like to receive. Please note that not all notifications in the menu are available. You can be notified of: a balance drops below a set amount, mobile receipts, a transaction greater than a set amount, photo upload, and laundry notifications.
Link to this FAQDid you lose your card? You can report your card lost in WebCard. This will deactivate the card so no one can use it to access buildings or pay for things! This option is listed in the left hand menu. Don't forget to pick up a new ID at Compass Student Services in Perry Hall. The fee for replacement cards is $20.
Link to this FAQRegretting the photo you used for your ID card? You can submit a new one and get a new card for a $20 fee. This option is listed in the left side menu. Once you submit the photo, come by Compass Student Services in Perry Hall to pay the fee and pick up your new ID!
Link to this FAQGot laundry? WebCard can tell you which washers and dryers are free! Select "Laundry" from the left hand menu. In the new menu, select "Find Machines" and then "Search." All machines beginning with CC- are Champlain College facilities.
Link to this FAQCash Card works as a debit card at certain campus sites, including EATS, the campus store, mailroom, and campus laundry facilities. The card may be used with these vendors in the greater Burlington area, or at any merchants who display our CC Cash Card logo.
Link to this FAQCompass Student Services
Perry Hall 1st Floor
251 S Willard St
Burlington, VT 05401
9:00 AM - 5:00 PM Mon-Fri
Link to this FAQ1. Report it lost in WebCard to shut it off.
2. File a report with Campus Public Safety and/or local authorities (optional).
3. Come to Compass to get a replacement.
Link to this FAQTo replace your ID due to loss or theft, you will be assessed a fee of $20. This can be paid with cash, credit/debit card, or Cash Card.
Link to this FAQYes. If you have an older version of the card that is still in good condition, we can reactivate it in the event you have lost your most current card. Come to Compass to have this done.
Link to this FAQYes! We want to be able to identify you using your Champlain issued ID. Come to Compass to have a new one printed.
Link to this FAQCome to Compass! We can investigate the issue and replace your card if needed.
Link to this FAQYes! Come to Compass so we can review your account.
Link to this FAQYes! First things first, do you have money on your Cash Card? If not, we can help! Come by Compass to make a deposit (cash or credit/debit) or visit the kiosk on the fitness center level of IDX (cash only). If you have money on your Cash Card, there may be a bigger issue. We can fix that, too.
Link to this FAQNo. Please contact the Operations Manager for your Division to request access.
Division |
Contact | Phone | |
CCM | Megan Everts | 651-5924 | meverts@champlain.edu |
Core | Linda Goodrum | 860-2753 | lgoodrum@champlain.edu |
CCO | Jonathan Hebert | 860-2794 | jhebert@champlain.edu |
EHS | Jean-Marie Severance | 860-2732 | severance@champlain.edu |
ITS | Susannah Eriksson | 865-5441 | eriksson@champlain.edu |
SSB | Whitney Feininger | 860-2725 | wfeininger@champlain.edu |
Yes! We will replace an ID for free if you have legally changed your name.
Link to this FAQYes! Come by the office to have a new one printed after you have undergone the Chosen Name Change process. Follow the "Instructions for Current Students" if you would like to upload a new photo in advance.
Link to this FAQYes! Your ID gets you access to the library, on-campus printing, the fitness center, public transportation, and so much more! Follow the "Instructions for New Students" to begin the process of requesting an ID.
Link to this FAQ