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Compass Student Services
Via phone, email and text:
M-F - 9:00AM-4:30PM
Fall Semester: Payments are due August 1
Spring Semester: Payments are due December 1
All balances not resolved by the dates above will be assessed a late payment fee of $250 for balances above $1,000, and $100 for balances of $1,000 or less. Students who fail to pay their bill in full by the due date may face:
Spring statements are posted to student accounts on or around November 10. All payments are made online through touchnet®. A posted statement may actually reflect a credit balance if there is estimated financial aid that will overpay that semester's tuition and fees (see 'Credit Refunds & Balances' below).
Learn how to view and make payments on your account.
Compass Student Services can assist you with your billing and financial aid questions. Please feel free to contact us at 802.992.1474, or email@example.com.
All full-time undergraduate traditional students (registered for 12 credits or more, with no more than 50% online courses) are billed for Student Health Insurance. This plan is mandatory for students who are not covered by another policy and have not completed the online waiver form. You can view full details about the plan, including how to waive the Health Insurance online.Link to this FAQ
The College offers 5-month and 4-month payment plans each semester through TouchNet. Students must enroll in the payment plan each semester. For detailed information including payment plan dates and enrollment fees, click here.Link to this FAQ
Financial aid awards are listed as pending credits on the online billing statement.
Federal Direct Loans: The pending credit listed for Federal Direct Loans is the net disbursement amount after loan processing fees.
Direct PLUS Loans: If a parent has been approved for a Direct PLUS loan by the billing date, the loan will appear on the bill as a pending credit. Parents applying for the Direct PLUS loan must go to www.studentaid.gov and complete two steps: "Apply for a PLUS Loan" and "Complete Loan Agreement (MPN Master Promissory Note)."
Private Education Loans: Students who will be borrowing a Private Education Loan must be approved by the lender in order for the loan to be deducted from the bill. Direct PLUS and Private Loans not fully approved by August 1 are not deducted when determining the late payment fee, so we strongly encourage you to act promptly.Link to this FAQ
You may deduct from your payment due any private scholarships that will be disbursed to the College before August 1. Please send a copy of the scholarship letter or check to Compass Student Services and pay your remaining balance online.
If you have already received a financial aid award letter, these additional scholarship funds may impact certain aid eligibility, and the Office of Financial Aid may revise your award accordingly.Link to this FAQ
A posted statement may actually reflect a credit balance if there is estimated financial aid that will overpay the semester's tuition and fees.
Students who receive financial aid in excess of their billed charges will be issued a refund typically during the third or fourth week of the semester. We recommend that you enroll in Electronic Funds Transfer (eChecks) to have these funds sent directly to your bank account. Enrolling in eCheck refunds ensures the fastest access to your refund. Enroll today in Self Service by clicking on the "Bank Information" icon.
A refund will only be issued after the funds have been received by the College and the student's enrollment has been confirmed—usually the third Friday of the semester. An email is sent once the funds have been released, so you will know when your refund has been processed. Proceeds from Parent PLUS Loans that exceed the cost of tuition, residence, meals, and other fees, will be refunded to the parent borrower. All other proceeds will be issued to the student.
A refund will not be issued for accounts with payment plans for TouchNet Payment Plans since the account is not actually paid in full until all payments are completed.Link to this FAQ
Residence hall charges are billed by semester.