Online students having a conversation near a computer

Connecting You To The Information You Need

We've compiled a list of resources for our online students to help you get information quickly and easily.

Are You A New Champlain College Online Student?

As a new student at Champlain College Online there are a few things you need to do before you can start your classes. Open each item below and follow the instructions. If you have any questions, please feel free to contact your academic advisor.

New Student Checklist

Account Setup/Password Reset

Please click on this link in order to activate your account and/or reset your password. The instructions to do so will be listed on the left-hand side of the page.

If your account is locked or you need further assistance please contact Champ Support, call 802.860-2710, or submit an email ticket to champsupport@champlain.edu.

Get Familiar With WebAdvisor

WebAdvisor is used for both online and on-campus students; you will find that not all pages will be relevant to you.

  • For program information use the Program Evaluation and My Class Schedule pages
  • For tuition & payment information, use the Student Statement & Payment and Tuition Reimbursement Statement pages.
  • To view your financial aid information use the Financial Aid Award Letter page.

Set-Up Payment

The Student Accounts Office will send instructions on your payment options to your Champlain College email address once you are registered for classes. You can view payment options now in the admissions section of this site, under Tuition & Financing.

Complete Intro To Online Learning & Academic Integrity Tutorials

Intro. To Online Learning is the orientation to Champlain College Online. This tutorial will teach you how to be a successful student and how to use Canvas.

Academic Integrity will teach you how to avoid plagiarizing, cite properly using APA and MLA formatting, and set the expectations for academic integrity in your courses.

View Required Materials

This information will be available one (1) month prior to the start of a course. At that time, your Academic Advisor will send you email reminders and you will need to confirm textbook requirements and any additional required materials via the syllabus index. Instructions and helpful tips on how to do so will be included in the email reminder.

Please review the Technical Requirements to ensure you ar prepared to begin your online courses.


Current Student Quick Links

Champlain Gmail Canvas (online classroom)
Library Web-Advisor (grades, program evaluation, payments) 
Online Bookstore Smarthinking - 24/7 Online Tutoring
Test Out Information Non-Collegiate Transfer Credit Form
College & Academic Policies   Grading Scale

College Resources

Technical Requirements Help Desk Support Requests
Graduation Information Online Programs College Catalog
Enrollment Verification Graduate College Catalog
Class List (search courses) Academic Calendar

Who Do I Talk To About...

My Program or Classes?

Reach out to your Academic Advisor, find his or her contact information here.

Resetting My Password?

Please click on this link  to reset your password. The instructions to do so will be listed on the left-hand side of the page.

If your account is locked or you need further assistance please contact Champ Support, call 802.860-2710, or submit an email ticket to champsupport@champlain.edu.

My Tuition Bill?

Contact your student accounts representative. 

Last Initial

Account Rep.

Email

Phone

A - F Mikael Blanco mblanco@champlain.edu 802.651.5969
G - O Mimi Trippany mtrippany@champlain.edu 802.383.6606
P - Z Diane Byrnes byrnes@champlain.edu 802.865.6419

Financial Aid or My FAFSA?

Contact Compass Student Services at compass@champlain.edu or 802.860.2777.

Military or Veteran Benefits?

Contact our Military & Veterans Office at sco@champlain.edu or 802.865.5777.

My Resume and Cover Letter?

Contact our Career Coach Heidi Wrighton at hwrighton@champlain.edu

Setting Up Academic Accommodations?

Accommodation services are available to all currently enrolled students who have a documented disability that substantially limits them in one or more of life's major activities. Individuals eligible for services include, but are not limited to students with documented hearing, visual, speech and learning disabilities.

If eligible, make arrangements quickly.

If you will be seeking academic accommodations for your online classes, please make those arrangements prior to the beginning of your courses. Online classes move incredibly quickly. In order for our Accommodations Services Center to best assist you, please notify them in advance of your class beginning. Our Accommodations Services page will provide you with the directions you need to request accommodations.

Or contact Courtney Cioffredi at ccioffredi@champlain.edu or 802.865.5764.

Obtaining a Student Identification Card?

Discounts for college students are available at many places and we want you to be able to take advantage of them! To receive a Champlain College Student Identification Card follow these instructions:

Using your Champlain College email account, email newstudentids@champlain.edu

Your email message must:

  • Specify that you would like your ID mailed to you
  • Have a subject line that reads "Request For Student ID Card - {your first and last name}"
  • Include your student ID number and your mailing address in the body of the email to ensure you receive your card. You can find your student ID number at www.mychamplain.edu under "Profile."

Your Photo Must Meet The Following Requirements:

  • Focused, individual headshot
  • No hats or sunglasses
  • Color photo only
  • Must be in JPG format