After Hours Instructions

If you have an urgent medical need outside of Student Health Center hours, go to either the emergency room or one of the following urgent care clinics. Whether you choose to visit the emergency room or an urgent care clinic depends on what type and the severity of your ailment. The purpose of the Emergency Room is to assess and treat people who are in danger of losing their lives (or limbs!). If you go to the emergency room when you do not have a true emergency you will likely spend longer waiting and more money. Urgent Care Centers are walk-in clinics (no appointment necessary) for immediate health concerns that do not require a trip to the emergency room.

If you are experiencing a medical emergency: Call 9-1-1

If you are a student on campus requiring immediate assistance: Call Campus Public Safety (802) 865-6465

Choosing a Clinic

Determining which clinic to visit is not cut and dry, but a personal decision. The chart below is intended to provide you with guidelines and is in no way diagnostic.

Remember to bring identification and your insurance card.

Urgent Care Clinic The Emergency Room
  • Common cold symptoms (congestion, sore throat, cough)
  • Ear and eye infections
  • Scrapes, minor cuts, and bruises
  • Minor rashes and skin infections
  • Minor burns
  • Sprains and minor fractures
  • Urinary tract infections
  • Mild abdominal pain
  • Sinus infection
  • Mild allergic reaction
  • Mild asthma symptoms
  • Fever (without a rash)
  • Chest Pain
  • Persistent vomiting or diarrhea
  • Severe/continuous bleeding
  • Head or eye injury
  • Sudden weakness or dizziness
  • Loss or change of vision
  • Vomiting or coughing up blood
  • Sudden change in mental status (ie. unconsciousness or confusion)
  • Severe allergic reaction
  • Severe shortness of breath (can't get air)
  • Sudden/severe/unrelenting pain
  • Fever + rash
  • Broken bones
  • Dislocated joints
  • Serious burns
  • Seizures or convulsions
  • Suicidal feelings

The Emergency Room

UVM Medical Center Emergency Department

111 Colchester Avenue, Main Campus, West Pavillion, Level 1, Burlington, VT

Dial 9-1-1 for Rescue

Telephone: (802) 847-2434

Hours: 24/7, every day

Urgent Care Clinics

Champlain Medical Urgent Care

150 Kennedy Drive, South Burlington, VT

Telephone: (802) 448-9370

Hours: 8:00 am–5:00 pm, Monday–Friday

Fanny Allen Urgent Care

790 College Parkway, Colchester, VT

Telephone: (802) 847-1170

Hours: 8:00 am–8:00 pm, every day

Clear Choice MD

1200 Williston Road, South Burlington, VT

Telephone: (802) 448-8205

Hours: 8:00 am–8:00 pm, every day


7 Fayette Drive, Unit 1, South Burlington, VT

Telephone: (802) 658-5756

Hours: 7:00 am–4:00 pm, Monday–Friday

Mental Health Crisis

Champlain College 24/7 On-Call Counselor: (802) 865-5745

  • The 24/7 On-Call Counselor is available exclusively for Champlain College students. Call at any time if you are feeling lonely, anxious, sad, just need to talk to someone, or if you are experiencing a mental health crisis and it is after buisness hours.

Campus Public Safety: (802) 865-6465

  • If you are a student on campus requiring immediate assistance, call Campus Public Safety. Staff are available 24/7.

Crisis Text Line: Text "HOME" to 741741

  • Text from anywhere in the United States for any crisis. A trained Crisis Counselor will respond from their secure online platform.

Howard Center First Call for Chittenden County: (802) 488-7777

  • Local mental health crisis service available 24/7.