Care Team

What is the Care Team?

The Care Team is a multidisciplinary team that meets regularly to evaluate behaviors by college students that are perceived to be threatening, harming or disruptive to the student, to others or to both and coordinate an appropriate response. The Care Team does not respond directly to emergencies. Call 911 if you need emergency services.

Who Should be Referred?

Faculty, staff, friends and family are frequently in a position to observe student behaviors that indicate distress or potentially compromised personal wellbeing. If you have a concern about a student who is displaying behaviors that may interfere with the student's ability to be successful in the college environment, please let the Care Team know. You should also contact the Care Team if you are concerned that a student's behavior or wellbeing are negatively impacting those around the student.

Make a Referral Now

Please complete this form to make a referral.

What Happens After I Submit a Referral to the Care Team?

Referrals to the Care Team are received and reviewed within one business day of submission. You may or may not be contacted to provide any additional information. Please know that any delay in contacting the source of the referral does not indicate a delay in the referral being acted upon.

Care Team Resource Guide

The Care Team has created a resource guide to help community members recognize, respond to, and refer students in distress. Champlain takes pride in its tight-knit, supportive, and compassionate community seeking to uplift the health, respect, and success of all. Students want to know you care about them and what kind of support they can expect from you and the College. You may download the guide linked below or read through the resources in the sections below.

Download the Resource Guide


Expand All
Collapse All
  • Repeated absences and/or decline in work quality or performance.
  • Work including disturbing content and/or themes of despair, suicide, violence, or aggression.
  • Multiple requests for extensions or incomplete work.

Link to this FAQ
  • Appearing sick or excessively tired.
  • Marked changes in appearance.
  • Noticeable change in mental state or intoxication.
  • Behavior that doesn't match contact or setting.
Link to this FAQ
  • Direct comments about distress, hopelessness, feeling overwhelmed, or destructive behavior.
  • Signs of hopelessness/worthlessness
  • Self-injurious, destructive, or harmful behavior.
  • Implied/direct threats to self or others.
  • Peers expressing concern.
Link to this FAQ
Expand All
Collapse All

Be open and describe what you've noticed. Avoid making judgments or assumptions. Sometimes you won't see overt signs of distress yet you'll still be aware of things that may be distressing to a student.

What could you say?

"I wanted to check in as I've noticed_________, and wanted to see if you want to talk about it."

Link to this FAQ

By asking what they need help with, you can gain their trust and direct them in the appropriate direction. Showing you care about a student can leave them with a great impression and increase the likelihood they will reach out for help.

What could you say?

"I care about you and wanted to check in on how you're doing. How can I be most helpful to you?"

Link to this FAQ

Be a supportive and available presence for students who may be struggling. Instead of giving unsolicited advice, mindfully listen to them. Acknowledge difficult emotions/situations and try to instill hope that things will get better.

What could you say?

"That seems like a hard situation to be in. What has that been like for you?"

Link to this FAQ

Share your desire to connect the student to Collegere resources. Let the student know you'll be submitting a Care Team referral. Contact CPS if you need help. Your safety, and that of our students and community, is our top priority.

What could you say?

"I'm sorry you're going through this, and thank you for sharing this info with me..." or"What you're feeling and experiencing is valid and I want to help you make things better..."

Link to this FAQ

You can help students navigate the resources available to them by showing them where to seek help or who to speak to. Submitting a non-urgent Care Team Referral can help a student gain access to campus supports and resources.

What could you say?

"I appreciate you being so open with me, and I want to make sure you can get the kind of help you may need." or"You might find ____ a helpful and comforting resource. Can I help you connect with them?"

Link to this FAQ