Frequently Asked Questions

Q: When will I be paid?
A: Please view the pay schedules located here.

Q: Where do I find my W-2?
A: W-2s are located in ADP. The electronic access instructions for your W-2 are below. Please note, steps may vary slightly based on the user. Please find all reference guides for walkthroughs such as how to download your W-2, change direct deposit, change tax elections, and your personal information here.

  • Go to
  • Enter the Registration Code GMD1-W2, then click Continue
  • See this flyer for step-by-step instructions

Q: What do I do if I didn't submit my time before the deadline?
A: If you didn't submit your time before the deadline you will need to contact, to re-open that week.  However, if during a payroll week you will need to wait until payroll has been completed before we can re-open the week.

Q: How much vacation can I carry over?
A. Please review our Vacation - Staff policy which can be found here.  If you have further questions please email

Q: When does a one-time payment need to be entered to make payroll?
A: Five days prior to the pay date by 2pm.

Please email us at for any other questions.

Q: Name Change (Legal) 

A: Complete a name change in Oracle following these steps from the GMHEC Knowledge Base The employee will need to provide the legal name change documentation to the People Center. Acceptable documents include; certified court order, social security card with new name, marriage certificate, or divorce decree). Payroll and Benefits will be notified. 

  • Additional considerations once your name is changed in Oracle 
    • New ID Badge-email to change name on ID badge.
    • Email to have your email updated. Provide an alternative email address to send new log in info to.