Effective Date: August 10, 2018

This cookie policy describes how Champlain College Incorporated (including Champlain College Dublin Limited and Champlain College of Vermont-Montreal Campus) (“we,” “our,” “us” or “Champlain College”) uses cookies to collect and processes information about you through www.champlain.edu and its related sites (the “Online Services”) and all other Champlain College websites and applications. You can read more about the types of cookies we use, why we use them and how you can exercise your cookies choices below.

This policy explains how Champlain College and authorized third parties use cookies on our sites and off our website. It also provides details on how you can exercise your right to a greater degree of control over our cookies. Please recognize that your experience with our websites may be degraded and may stop working altogether if you prevent the use of all cookies.

What are cookies?

We use the term ‘cookies’ to refer to all technologies that store and access information on the device that you use to access the Online Services, such as your computer, tablet or mobile phone. For example, we use http cookies, which are small data files (typically made up of numbers and letters) that are downloaded when you access our Online Services and allow us to recognize your device. We also use technology like pixel tags and software kits embedded in our Online Services.

Champlain College and third parties will also use cookies that allow us to analyze trends, administer the Online Services, understand how visitors are using our Online Services, collect demographic information about our site visitors as a group, and optimize our marketing efforts to provide ads that are relevant to your interests. We may report on this information at the aggregate or individual level.

There are different types of cookies, for example:

  • Cookies served directly by Champlain College (‘first party cookies’) and cookies served on our behalf, such as by advertisers and data analytics companies (‘third-party cookies’)
  • Cookies that endure for different periods of time, including those that only last as long as your browser is open (referred to as ‘session cookies’). These are deleted automatically once you close your browser. Other cookies are ‘permanent cookies,’ meaning they survive after your browser is closed; they recognize your device when you open your browser and browse the internet again.

Which cookies do we use and why do we use them? The following table sets out the different categories of cookies that the Online Services use and why we use them.

Categories of Cookies

Type of cookie Source What these cookies do How to exercise your cookie choices
Essential website cookies Champlain College These cookies are necessary in order to provide you some of the features of the Online Services, such as logging in to user accounts and implementing security features to protect our Online Services. These types of cookies allow you to access email, our student portal and bill payment elements of the Online Services. You can control and delete these cookies through your browser settings; however, if you choose to do so, then you will not be able to use the full functionality of the Online Services.
Personalization cookies Champlain College
Salesforce Chat
We use these cookies to store choices that you have made that indicate general information about you, such as whether you are a faculty/staff member, a current student or a prospective student. We also use these cookies to better understand whether or not you have interacted with certain elements of our website that are only meant to be seen once, such as a “Hero” banner or pop-up form.

We also use these cookies to provide chat functionality on certain pages of our website.

You can control and delete these cookies through your browser settings; however, if you choose to do so, then you will not be able to use the full functionality of the Online Services.
Analytics cookies Google Analytics
Crazy Egg
We use analytics cookies to compile usage data regarding our Online Services. We use this information to make high-level decisions about changes to our Online Services. The data collected in these cookies allows us to:

  • Analyze site traffic volume and the general behavioral flows of site visitors
  • Understand the effectiveness of on-site elements (such as links or images)
  • Understand the effectiveness of off-site marketing campaigns (such as paid search or banner advertisements)
You can control and delete these cookies through your browser settings.

More information, including details on how to opt out of Google Analytics.

More information, including details on how to opt out of Crazy Egg.

Advertising cookies Google DoubleClick
Google AdWords
We work with third-party advertising networks that collect information using cookies to help make the advertising you see on the Online Services and elsewhere on the internet more relevant to you, and to measure the effectiveness of the advertising on the Online Services.

We do not decide which cookies are set or how your data is used by these third parties, and therefore you should refer to their privacy policy for further information about which cookies are set and their privacy and information usage practices.

You can find information about advertising cookies, including how to see what cookies have been set on your device and how to manage and delete them.
Social networking cookies Facebook
Our Online Services use plugins to allow you to connect to social networking sites, including Facebook, Twitter, Vimeo, Flickr and YouTube. These connections are activated when you click on the logos of these services on our Online Services. When you access our Online Services with these plugins, they are provided directly by the owner of the plugin, not by us.

When you access our Online Services and are logged in to an account with the providers of those services, your personal information will be shared with those providers, whether you interact with the plugin or not.

When you access some of our blogs, note that we use the ShareThis service to understand web pages viewed, navigation from page to page, time spent on each page, etc. The ShareThis service only personally identifies you if you have separately signed up with ShareThis for a ShareThis account and given them your consent.

You can find information about social networking cookies, including how to see what cookies have been set on your device and how to manage and delete them. Furthermore, to prevent your personal information from being accessed by the owners of these platforms, you can log out of your accounts before accessing our Online Services.

You may opt out of the tracking aspects of the ShareThis service if you wish to by visiting their privacy policy page.

Information we collect via cookies

Generally speaking, most of the data we collect about you as an individual is provided through form submission. There are some cases where we obtain certain information from cookies. This data is not personally identifying. It includes things like:

  • Unique identification tokens to enable live chat sessions across pages and other features
  • Information about your current browsing session

How do you restrict cookies?

You have the right to choose whether or not to accept cookies. However, they are an important part of how our Online Services work, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality of the Online Services. If you do not want the Online Services to use cookies, please follow the instructions in the table above and below.

Website (browser) opt-out

Most browsers accept cookies by default. You may be able to change the settings to have your browser refuse certain cookies or notify you before accepting cookies. To do so, please follow the instructions provided by your browser; these are usually located within the “Help,” “Tools,” or “Edit” facility. Some third parties also provide the ability to refuse their cookies directly by clicking on an opt-out link, and we have tried to indicate where this is possible in the table above.

Opt out if based in the U.S. Opt out if based in the European Union

Mobile app opt-out

To limit interest-based advertising on your mobile device, you can review and adjust the settings provided by your device manufacturer, such as “Limit Ad Tracking” for iOS or “Opt out of interest-based ads” for Android. For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, please visit www.youronlinechoices.eu.

Contact us

If you have any questions about our use of cookies, please contact us at: webmaster@champlain.edu.